This materiality assessment identified a prioritised list of 11 material issues and the context behind each are as follows:
The material issues identified above are addressed within the relevant sections of this Sustainability Report, except for financial performance, operational performance and business resilience. Instead, these are referenced within the context of the Sustainability Report but addressed in more detail in Downer’s Annual Report.
The other issues, in order of priority are:
Changes from previous years
This year Downer has considered a broader list of material issues and used the materiality assessment process described to engage directly with a representative sample of stakeholders to rank and prioritise its material issues. This has resulted in Customer Expectations being included and Community Development excluded from Downer’s material issues list. Despite this change, Downer acknowledges that the communities in which we operate are key stakeholders.