At Downer, our customers are at the heart of everything we do.
Downer designs, builds and sustains assets, infrastructure and facilities and we are the leading provider of integrated services in Australia and New Zealand.
With a history dating back over 150 years, Downer is listed on the Australian Securities Exchange and the New Zealand Stock Exchange as Downer EDI Limited (DOW). We are an ASX 100 company that employs approximately 44,000 people across more than 300 sites, primarily in Australia and New Zealand.
Learn more about Downer’s services at www.downergroup.com.
Our Purpose
Is to create and sustain the modern environment by building trusted relationships with our customers.
Our Promise
Is to work closely with our customers to help them succeed, using world-leading insights and solutions.
Our Pillars
Safety
Zero Harm is embedded in Downer’s culture and is fundamental to the company’s future success
Delivery
We build trust by delivering on our promises with excellence while focusing on safety, value for money and efficiency
Relationships
We collaborate to build and sustain enduring relationships based on trust and integrity
Thought leadership
We remain at the forefront of our industry by employing the best people and having the courage to challenge the status quo
FY21 total revenue
by service line %
Transport
43%
Utilities
17%
Facilities
24%
Mining
9%
EC&M
7%
FY21 employees
by region %
Australia
76%
New Zealand
23%
International
1%
Downer’s operating model
In FY21, the structure of the Downer Group continued to evolve in line with our focus on Urban Services in Transport, Utilities, Facilities and Asset Services.
We exited our Laundries business and the Mining business with the exception of Open Cut East. We are continuing to explore opportunities to divest Open Cut East. In the event Downer is unable to complete the sale, we will fulfill our contractual commitments. Once the terms of these contracts are complete, Downer will have no further participation in Mining services.
We also created the Rail & Transit Systems Business Unit through the merger of Rollingstock Services and Major Projects.
In September 2020, Downer completed the full acquisition of Spotless. This allowed Downer to further integrate Spotless into the organisation.
We created the Downer Defence Business Unit through the merger of Downer’s Defence Systems and Spotless’ Base and Estate Management. We also created the Facilities & Asset Services Business Unit by combining the residual Spotless business and Asset Services.
This represents the final stage of Spotless’ integration into the Downer Group.
What we do
Downer supports our customers through the full life of their assets – from initial feasibility and design through to production and operations and eventual decommissioning.
Road services
Transport infrastructure and services
Passenger rail
Light rail and buses
Airports and ports
Integrated facilities services
Power and gas
Technology and communication services
Renewable energy and power systems
Water
Health services
Power and energy
Industrial and marine
Education services
Non-residential buildings
Defence
Asset management
Professional and managed services
UN Sustainable Development Goals (SDGs)
In 2015, the United Nations agreed on 17 SDGs as part of a 2030 Agenda for Sustainable Development to end poverty, promote prosperity and wellbeing for all, and protect the planet. Downer is a supporter of the SDGs and we recognise that, as the leading integrated services provider in Australia and New Zealand, we are in a strong position to contribute towards achieving these goals and their related targets.
The materiality assessment Downer conducted in FY21 identified the following top eight SDGs, ranked in order of priority, to which Downer has the greatest contribution:
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Downer contributes to the SDGs in four important ways: through our services and products; by responsibly operating our business; through our capability and thought leadership; and through our social responsibility activities and community involvement. Downer’s sustainability targets are the tangible reflection of the organisation’s contribution to the SDGs. A full description of activities that feed into each target can be found in the respective section of the report.
Downer’s sustainability targets and objectives
Downer commits to the following primary targets, which encompass its material issues,as described in the Materiality and stakeholder engagement section. Additional objectives are included within each section of the report to describe Downer’s focus areas in greater detail.
