Case studies

Case study

Setting the standard for how we conduct our business

In December 2019, Downer launched a refreshed Standards of Business Conduct, which outlines how our people should conduct themselves when dealing with our customers, suppliers, communities and each other.

A number of important changes were made to the Standards of Business Conduct. These include an update to the Business Integrity Policy, which sets out how to report misconduct or other illegal behaviour, clarity on the threshold for the acceptance of gifts and benefits, and information on Downer’s position on modern slavery.

“Downer’s continued success depends on our ability to deliver results for our customers and for each other,” Downer CEO, Grant Fenn, said.

“In delivering these, it is also important that we adhere to the Standards of Business Conduct. This applies to every one of us, including Directors, employees, contractors and agents representing Downer and its subsidiary companies, including Spotless.”

For Spotless staff, the Standards of Business Conduct replaced their Code of Conduct. There were no material changes to what is expected of our people, but it aligned Spotless with Downer in this very important aspect of our business operations.

Downer also encourages our people to raise concerns about behaviour which may be contrary to the Standards of Business Conduct.

Our updated Business Integrity Policy was released in conjunction with the refreshed Standards of Business Conduct. It clearly sets out how Downer deals with reports of conduct that is contrary to our Standards of Business Conduct, and how we protect our people who make reports. In addition, Downer’s Anti-Bribery and Corruption, Gifts and Benefits Policy, and Securities Trading Policy were also updated.