Health and

Case studies

Case study

Keeping the health of our people on trax

As the COVID-19 pandemic started to spread, our teams needed to think on their feet and adapt in order to continue delivering essential services for our customers – and most importantly, do it without compromising the health of our people.

Downer’s Rollingstock Services team at the Auburn Maintenance Centre was able to adapt a relatively new piece of technology and use it to add an extra layer of safety for our people.

TrainDNA TrainTrax is a new application that allows employees to accurately capture maintenance information and train set movements, helping the business gain real-time insights into the location and status of every train on-site.

This was particularly important in a COVID-19 world, as the team needed to know which trains were clean, so they could progress with essential maintenance.

A dedicated COVID-19 cleaning team cleaned and disinfected each train as it arrived on-site before maintenance work could begin. Once the COVID-19 cleaning team completed their work, they immediately entered it into the TrainTrax app, which shows a map of which trains have been cleaned.

This easy-to-use visualisation helps Maintenance Delivery Managers, team leaders and technicians understand the status of every train on-site, protecting our people from the risk of COVID-19 transmission, and providing real-time insights to aid in decision making.

Meshing seamlessly together with the Integrated Operations Centre and TrainDNA, TrainTrax was another example of Downer’s Rollingstock Services team innovating to improve their services and keep people safe.

This initiative demonstrates Downer’s contribution to achieve the following Sustainable Development Goal: